This Privacy Policy explains how pk65 collects, uses, stores, shares, and protects your personal information when you use the pk65 platform. We are committed to handling your data responsibly and transparently. By creating a pk65 account or using our services, you acknowledge this policy.
These cards highlight our core data principles. The complete legal text is in the sections below.
All personal data stored by pk65 is protected with AES-256 encryption at rest and TLS 1.3 in transit. Your CNIC, payment method details, and account credentials are never stored in plain text and are accessible only to authorised personnel on a need-to-know basis.
pk65 collects only the personal data that is strictly necessary to provide the Services, fulfil legal obligations, and maintain the security of the platform. We do not collect personal information speculatively or for purposes unrelated to operating pk65.
pk65 does not sell, rent, or trade your personal information to unaffiliated third parties for their own marketing or commercial purposes. Data sharing is limited strictly to service providers who help us deliver the pk65 platform.
As a pk65 account holder, you have the right to request access to the personal data we hold about you, request corrections to inaccurate data, and request deletion of your data subject to legal retention obligations. Contact support to exercise these rights.
CNIC and identity documents submitted during KYC are used solely for identity verification and fraud prevention. They are never shared with third parties beyond our licensed KYC verification provider and are retained only for the period required by applicable anti-money-laundering regulations.
pk65 uses essential cookies to maintain your session and optional analytics cookies to understand platform usage patterns. No third-party advertising cookies or tracking pixels are placed on the pk65 platform. You can manage cookie preferences in your browser settings.
pk65 is an online gaming and sports betting platform available at pk65.club ("the Platform"). References to "pk65", "we", "us", or "our" in this Privacy Policy refer to the operator of the pk65 Platform. This Privacy Policy applies to all users ("you", "your", "User") who access, register with, or otherwise use the pk65 Platform and its associated services, including cricket betting, slot games, live casino, and all account management functions.
By registering a pk65 account, you confirm that you have read and understood this Privacy Policy and that you consent to the collection and use of your personal data as described herein. If you do not consent, you should not create or continue to use a pk65 account.
pk65 collects the following categories of personal data:
pk65 collects personal data through the following means:
pk65 uses your personal data for the following purposes:
pk65 processes your personal data on the following legal bases:
6.1 pk65 does not sell, rent, or disclose your personal data to unaffiliated third parties for their own commercial or marketing purposes.
6.2 We share personal data with third parties only in the following circumstances:
6.3 In the event of a merger, acquisition, or sale of all or part of the pk65 business, your personal data may be transferred to the acquiring entity, subject to equivalent privacy protections.
7.1 The pk65 Platform and some of our service providers operate infrastructure outside Pakistan. Where your personal data is transferred to, or processed in, a country outside Pakistan, pk65 takes steps to ensure that adequate data protection safeguards are in place, including contractual data processing agreements with our service providers.
7.2 Live casino data processed by Evolution and Ezugi is subject to their respective data protection frameworks, which are maintained under their gaming regulatory licences. KYC data processed by our verification provider is subject to AML-standard data handling requirements.
8.1 pk65 retains your personal data for as long as your account is active and for a period thereafter as required by applicable legal obligations.
8.2 Transaction records, KYC documents, and betting history are retained for a minimum of five years following account closure, in compliance with standard anti-money-laundering record-keeping requirements.
8.3 Where you request deletion of your personal data following account closure, pk65 will delete or anonymise data that is not subject to a mandatory retention obligation within 60 days of receiving your request.
8.4 Customer support interaction logs are retained for up to two years to facilitate dispute resolution and quality assurance.
9.1 pk65 implements the following technical and organisational security measures to protect your personal data:
9.2 Notwithstanding these measures, no internet transmission is entirely secure. You are responsible for maintaining the confidentiality of your pk65 account password and for using strong, unique credentials. pk65 will never ask for your password via email, SMS, or live chat.
10.1 pk65 uses the following categories of cookies:
10.2 pk65 does not use third-party advertising cookies, retargeting pixels, or social media tracking scripts on the Platform.
10.3 You can control cookie settings through your browser. Disabling strictly necessary cookies will impair the functionality of the pk65 Platform, including the ability to log in.
11.1 As a pk65 account holder, you have the following rights with respect to your personal data:
11.2 To exercise any of these rights, contact pk65 support via the live chat portal in your account or at the email address listed in Section 16. We will respond to requests within 30 days.
12.1 The pk65 Platform is strictly for adults aged 18 and over. pk65 does not knowingly collect personal data from persons under 18 years of age.
12.2 If pk65 becomes aware that personal data has been collected from a minor, the Account will be closed immediately, all data will be deleted, and any balance will be forfeited. If you believe a minor has registered an account, please contact support immediately.
13.1 pk65 uses account activity data — including deposit frequency, session duration, and loss patterns — internally to identify potential signs of problem gambling behaviour. This data is used solely to enable the responsible gaming intervention tools described in the pk65 Responsible Gaming Policy.
13.2 Where you request a self-exclusion or cooling-off period, pk65 retains a record of this request to prevent re-registration during the exclusion period. This data is processed on the basis of legal obligation and user safety.
13.3 Responsible gaming activity data is not shared with third parties except where required by law or as part of a cross-operator exclusion programme to which pk65 is a participant.
14.1 The pk65 Platform integrates third-party services including Evolution Gaming, Ezugi, Pragmatic Play, PG Soft, JILI, and payment processors. Each of these providers operates under its own privacy policy and data handling framework. pk65 is not responsible for the data practices of third-party providers beyond the contractual obligations we impose on them as data processors acting on our instructions.
14.2 The pk65 Platform does not contain links to external third-party websites. If you navigate away from pk65 via a search engine result or bookmark, any data you provide to a third-party site is governed by that site's own privacy policy.
15.1 pk65 may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or platform functionality. Material changes will be communicated to registered users via their registered email address or via a notice on the pk65 Platform at least 7 days before the effective date where operationally practicable.
15.2 The current version of this Privacy Policy, identified by the "Last Updated" date at the top of this page, is always the governing version. Continued use of the pk65 Platform after the effective date of a change constitutes acceptance of the updated Policy.
If you have questions, concerns, or requests relating to this Privacy Policy or the handling of your personal data by pk65, please contact our support team:
Contact Email: [email protected]
Support is available 24 hours a day, 7 days a week via live chat in your account portal. For data access, rectification, or erasure requests, please identify your request type clearly so it is routed to our data handling team promptly. We aim to respond to all privacy-related requests within 30 days.
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